How do I change or update my bank account information?

1. Submit a support ticket and upload a copy of your bank document [NOTE: File MUST adhere to the specified guidelines below].
2. Reach out to each carrier you are currently contracted with to update their records. Please refer to the Carrier Contact Sheet.docx or go to https://hq.quility.com/page/available-carriers for further information.

ACCEPTABLE ELECTRONIC FUND TRANSFER (EFT) ACCOMPANYING DOCUMENTS - 2021

VOIDED CHECK

• Account holder’s information MUST be printed on the check and MATCH the name of the agent being contracted [NOTE: Should ultimately correspond with the legal name printed on their license].
  
  • If the agent is being contracted as an individual, then the voided check MUST have the individual’s full name printed on it [NO business checks are allowed for anyone being contracted as an individual].
• Starter checks MUST have the agent’s information listed.

BANK LETTER

• MUST be typed.
• MUST have bank letterhead with respective logo(s).
• The account holder’s full name MUST be in the letter. 
• Bank account and routing numbers MUST also be included.

DIRECT DEPOSIT FORM

• MUST be pre-printed [Nothing Handwritten] 
• The account holder’s information MUST be on the form.
• Bank account and routing numbers MUST also be included.
• MUST clearly state file type [Direct Deposit Form].
• NO pre-paid bank accounts allowed.