The recruit isn’t following the instructions provided in the Save and Continue Later email they were sent. Please ensure they have one tab open and logged into symmetryonboarding.com. In another tab, have them open the Save and Continue Later email, and click the link within. If an issue persists, please submit a support ticket.
Articles in this section
- Will unlicensed agents have access to training via Quility U?
- Will Key Leaders be able to see each individual team member and access more information?
- Can an agent who has passed their exam, but is waiting on licensing, have access to Quility HQ?
- Do agents have access to the agent directory?
- Why can’t I recruit on the behalf of another agent in my downline?
- Why do many of my applications have revisions requested by the Onboarding Department?
- My recruit is trying to update their license info, but they don’t have anything in their “My Tasks”. How can they update their application with their License No. and info?
- The application isn’t working for the recruit, and they can’t complete it.
- My recruit is stating that nothing was saved when they clicked Save and Continue Later and tried to complete their application. Is it deleted forever?
- Why can’t a recruit login to the Onboarding Portal? It is stating they are already registered.
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