What carrier(s) am I currently contracted with and/or what is my present status(es)?

There are several ways to review and retrieve carrier information.

1. Please ensure your completion of any contract links received from SuranceBay.

• ATTENTION: If it has NOT been 15 business days since the completion of your SuranceBay e-mailed contracting link(s), then you are still within the carriers’ processing timeframes and should not expect any status(es) updates nor writing number(s) until the 15th business day.

2. Check your e-mail [Especially 'Spam/Junk' folders] for any communication from the carrier(s). Once an agent number has been assigned, the carrier will typically e-mail you.  

• ONLY if it has been outside the carriers’ 14 business days processing timeframes, might you also call the carrier(s) to inquire on your contracting status(es) [NOTE: When calling, please ask for the Contracting/Licensing Department. The Sales Desk will not have the most up to date nor accurate information]. Please refer to the Carrier Contact Sheet.docxor go to https://hq.quility.com/page/available-carriers for further information.

3. Refer to the ‘Licensing’ tab on your Quility HeadQuarters (HQ) profile for a list of appointed carrier writing numbers along with an array of submitted carrier contracts and/or revisions.

4. Consult with your Agency Owner (AO) and/or Administrator(s) as they have access to all the carrier websites and the ability to discern who all is in their carrier hierarchies once the appointments have been processed.